Intake & Referrals
Care requests, referrals, readiness checks, and client onboarding.
Care Operations Platform
Run care operations with clarity and control.
Medi-Aide helps home care, residential care, and hybrid agencies streamline staffing, scheduling, documentation, compliance, billing readiness, and reporting in one governed platform.
Built for care organizations moving beyond spreadsheets, disconnected tools, and manual follow-up.
Built for three audiences
Choose your path through Medi-Aide.
Medi-Aide is the operating layer that ties care agencies, caregivers, and the families they support into one connected experience. Pick the path that matches you.
For Agencies
Run your agency with operational clarity.
Intake, scheduling, EVV, billing readiness, compliance, and reporting in one governed workspace. Built for home care, residential care, and hybrid operators.
Explore for AgenciesFor Caregivers
A more supported caregiver experience.
Schedule visibility, mobile task updates, agency communication, training, and wellbeing support — all from one connected hub.
Explore for CaregiversFor Families & Guardians
Stay informed, stay reassured.
Permissioned updates, clearer communication with the care team, and confidence that the agency supporting your loved one is organized.
Explore for FamiliesSee Medi-Aide in action
A 60-second look at the platform
Watch how Medi-Aide helps care agencies coordinate staffing, scheduling, documentation, compliance, billing readiness, and reporting from one governed platform.
Everything your agency needs to coordinate care operations.
A connected workspace for the workflows that move care forward — from referral to billing readiness.
Scheduling & Staff Coverage
Caregiver availability, shift coordination, swaps, overtime visibility, and coverage risk.
EVV, Timesheets & Billing Readiness
Verified visits, exception review, timesheet workflows, invoice readiness, and finance exports.
Documents & Compliance
Credential tracking, document controls, audit trails, training records, and governance visibility.
Communication & Support
Messages, announcements, support tickets, notifications, and family/guardian updates where enabled.
Reporting & Command Center
Operational dashboards, work queues, staffing insights, compliance signals, and management visibility.
See it in action
Built around how care agencies operate.
Medi-Aide adapts to your care lines — whether you deliver in homes, residences, or both.
Home Care
Home Care Operations
Coordinate intake, caregiver matching, scheduling, EVV, timesheets, billing readiness, documents, and compliance workflows for in-home care delivery.
Residential Care
Residential Care Operations
Support residence workflows, resident documentation, handoffs, task boards, incident visibility, family updates, and operational continuity.
Hybrid / Enterprise
Hybrid & Enterprise Operations
Manage multiple care lines, teams, locations, integrations, reporting needs, and governance requirements from one operating layer.
WellArc™ by Medi-Aide
Caregiver wellbeing is an operations issue.
WellArc™ is a privacy-conscious workforce wellbeing layer inside Medi-Aide. It helps agencies understand caregiver workload pressure, support engagement, and respond to retention risks earlier — through opt-in check-ins, support workflows, and aggregate wellbeing trends.
- Privacy-conscious caregiver check-ins
- Workload and scheduling pressure visibility
- Retention signals and aggregate wellbeing trends
- Agency support workflows and resources
Built for privacy, governance, and operational trust.
Medi-Aide is designed with role-aware access, agency workspace separation, audit trails, document controls, privacy-conscious workflows, and governed feature access.
- Role-based access controls
- Agency workspace separation
- Audit trails and activity visibility
- Document and credential controls
- Privacy-aware communication workflows
- Human-supervised AI-assisted workflows
- Implementation-provisioned agency setup
Canadian Privacy Aware
Secure by Design
Trusted & Reliable
Human Oversight Always
Partnerships & Memberships
Why we built Medi-Aide
Built from lived caregiving experience.
Medi-Aide was born from a decade of lived caregiving experience and a clear view of the pressure facing families, caregivers, and care organizations. We built Medi-Aide to reduce workflow fragmentation, support caregivers, and help agencies coordinate care operations with greater clarity, privacy, and control.
Frequently asked questions
Answers about how Medi-Aide supports care agencies.
Ready to see how Medi-Aide fits your agency?
Book a guided discovery session and we will map your current workflows, identify operational gaps, and show the Medi-Aide modules most relevant to your agency.