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Explore how Medi-Aide brings schedule visibility, mobile task updates, and communication into the caregiver experience. See the recorded walkthrough and confirm access with your agency or through the caregiver pilot.
Designed alongside Canadian caregivers, with their feedback shaping every workflow.

Medi-Aide helps agency-affiliated and independent caregivers keep schedules, tasks, communication, training access, support workflows, and wellbeing resources in one connected workspace.
Quick check-ins, fewer taps to update tasks, and the schedule visibility you actually need on shift.
Good coordination means knowing what is planned, who needs an update, and what happens when a visit changes. Use the demonstration to explore these everyday situations.
Check upcoming assignments and the task information available to you. Confirm unclear instructions with your coordinator before a visit; a visible assignment is not a substitute for an agreed handover.
Use your agency’s agreed channel to raise an availability change or coverage concern. Confirm who will respond and how the revised assignment will be acknowledged. Follow your agency’s urgent escalation process when needed.
Update assigned tasks in the approved workflow and flag anything still outstanding. Share care recipient details only through the channels and access permissions approved by your agency.
The walkthrough illustrates product workflows. Available functions depend on your agency’s configuration, your role, and pilot access; confirm these before relying on a workflow.
Explore scheduling and caregiver coordination for Canadian home care, residential care, supportive living, group homes, and hybrid operators. A Care Operations Review helps identify three practical improvement priorities.
A short walk through how caregivers see their schedule, update tasks, message agencies, care recipients, families, or care teams, access training, and opt into WellArc™ support — all from one mobile-friendly hub.
Watch the caregiver view

WellArc™ helps caregivers access support resources, opt-in wellbeing check-ins, training, communication with agencies, care recipients, families, or care teams, and work-profile visibility from one connected experience. Privacy-conscious by design — your data stays yours.
Access training and track certifications whether you work through an agency or independently, so you spend less time chasing paperwork and more time doing what you do best.
Book a guided discovery session and we will map your current workflows, identify operational gaps, and show the Medi-Aide modules most relevant to your agency.