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HOME CARE SOFTWARE FOR CANADIAN AGENCIES
Run care operations with clarity, control, and confidence.
Medi-Aide is home care and residential care operations software for Canadian agencies. Start with the work that slows your team down: caregiver scheduling, referral handovers or repeated paperwork. Explore the relevant workflow, then confirm the fit for your agency in a guided review.
Where does care coordination become difficult for your team?
Book a complimentary 30-minute Care Operations Review. We’ll discuss how your agency manages referrals, scheduling, caregiver coordination, and administrative follow-up, then share three practical improvement priorities.
Founder-led. No preparation or care recipient information required. We’ll contact you to confirm a time.
Which care coordination problem costs your team the most follow-up?
01
A last-minute absence leaves a gap in the schedule.
02
The same information is entered into several tools.
03
A handover leaves the next person searching for context.
04
Updates are scattered across calls, messages, and spreadsheets.
Explore home care scheduling, intake and billing workflows
Start with the workflow that creates the most follow-up. Map who owns each step, what caregivers need, and which updates care recipients and authorised family members should receive.
See the workflow. Ask the practical questions.
Watch the existing product walkthrough, then request a demonstration focused on your priorities. The recording is an illustration of product workflows; we confirm current availability and evaluation scope together.
Agency Platform Walkthrough
From Referral to Resolution
Watch the recorded agency walkthrough, then confirm the workflows and evaluation scope relevant to your organisation.
What you will see
- 1Agency dashboard / command center
- 2Intake and care requests
- 3Scheduling and staff coverage
- 4EVV, timesheets, and billing readiness
- 5Compliance, documents, and audit visibility
- 6Reporting and management insight
How to compare home care software for your Canadian agency
- 1
Bring one real process, described without care recipient information: a last-minute absence, a referral handover or timesheet corrections.
- 2
Use the free 30-minute review to agree three improvement priorities and the workflow your team should evaluate first.
- 3
Ask for a demonstration with fictional records. Confirm role access, training, support and the steps your coordinators will still perform.
- 4
Confirm data handling, required exports, setup work and evaluation scope before changing your current process.
Care Agency Operations Checklist: From Referral to First Visit
A practical checklist for your next team discussion. Read it freely, or download a copy without sharing your contact details.
Read the operations checklist →What should your agency confirm before choosing care operations software?
What should Canadian agencies look for in home care software?
Start with the workflow you need to improve: caregiver availability, visit coverage, referral intake or time-record review. Test a normal day and a last-minute change with fictional records. Ask who can access information, where data is stored, how corrections are reviewed and which exports your finance team needs. Confirm the capabilities available for your operating model before committing to a rollout.
Is Medi-Aide for home care or residential care agencies?
Medi-Aide is designed around home care, residential care, supportive living, group homes and hybrid operations. Start with your service model: home visits need confirmed coverage and travel planning; residential teams need clear shift responsibilities and handovers. Confirm the workflows available for your organisation during a guided evaluation.
What happens in the 30-minute Care Operations Review?
Bring one coordination challenge, such as a coverage gap or repeated referral entry. In a complimentary, founder-led 30-minute conversation, we discuss the process and share three practical improvement priorities. No care recipient information is needed. A review request is followed by contact from our team to confirm a time.
How should we evaluate implementation and onboarding?
Choose one workflow and agree who will test it. Ask for a demonstration using fictional information, then confirm role access, training, support, migration requirements and the steps your team will still perform. Agree the evaluation scope before changing your current process.
Will Medi-Aide work with our payroll, billing and other systems?
Bring the names of the systems you use and the records you need to exchange. Ask to see the specific export or integration before including it in your plan. Availability and setup must be confirmed during evaluation; do not assume every connection is supported.
Tell us a little about your team.
Please describe the process only. Do not include care recipient names, health information, addresses, or private care records.