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    Non-Clinical Platform Disclaimer

    Medi-Aide is a care operations platform that supports the people who deliver and coordinate care. It is not a clinical or diagnostic tool.

    Last updated: May 2026

    Not a medical device

    Medi-Aide is not a medical device. It does not provide diagnoses, clinical scores, or medical advice.

    WellArc™

    WellArc™ surfaces workforce wellbeing signals — workload pressure, engagement, and retention trends — at an aggregate level, and supports opt-in caregiver check-ins. WellArc™ does not assess, diagnose, or treat any individual.

    Clinical responsibility

    Clinical decisions remain the responsibility of qualified clinicians and the agencies that employ them. Medi-Aide supports operations and documentation; it does not practice medicine, nursing, or any other regulated clinical profession.

    Emergencies

    Medi-Aide is not a substitute for emergency services. In an emergency, contact 911 or your local emergency number.

    Questions about this document? Contact trust@medi-aide.ca.